Every business is different. A marketing agency, barber, restaurant, clinic or service company will ask different questions and follow a different sales process.
AI Settings allow the business to define important information such as business type, company details, services, tone, sales goal, booking link, business hours and qualification questions.
This helps BavelgoAI guide conversations in a way that fits the business instead of using generic replies.
Good AI settings are important because the quality of the automation depends on the information the business provides.